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Saturday, 15 November 2014

Techvedic Inc : Technical Support Specialist


 Eligibility : ME/M.Tech, BSc, BCA, MCA, BE/B.Tech
Location : Delhi
Job Category : Tech Support
Last Date : 23 Nov 2014
Salary : INR 14k to 20k 
Job Type : Full Time
Hiring Process : Face to Face Interview
Eligibility : 
  • BE/BTech/ME/ M.Tech/ MCA (Any Specialization) candidates from 2012/ 2013/ 2014 batches
  • Only male candidates can Apply
Job Description :
  • Handling Inbound International Voice calls.
  • Resolving the technical issues related to software /hardware for US/UK based clients.
  • Document the calls to ensure all information is captured.
  • Maintaining secrecy of data.
  • Adhere to standard operating procedures required by the process.
  • Attend briefings, trainings/refresher sessions and meetings as required.
Skills : 
  • Must have basic knowledge of desktop, laptop technical troubleshooting.
  • Knowledge about Windows troubleshooting. Hands on Windows Xp, Vista and Windows 7
  • MCSE and CCNA certification will be an advantage.
  • Printers and other plug and play devices troubleshooting

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