JOB SUMMARY
The incumbent shall be responsible for the end to end business HR delivery for the zone assigned to him/her. Further, the person would be responsible for driving and managing HR Operations and Staffing related activities. Further responsible for recruitments/selection and on boarding of RA and ASM for the respective zone.
KEY RESPONSIBILITIES:
Recruitments and Selection:
- Responsible for recruitment and selection of frontline sales people.
- Identifying low cost hiring sources
- Ensuring a robust manpower pipeline to take care of existing as well as expected vacancies.
- Tracking of hiring to ensure year end manpower plans are met.
Joining & On-Boarding:
- Responsible for smooth on-boarding of new hires
- Ensuring timely generation of Emp Codes
- Ensuring timely generation of appointment letters
- Coordination and ensuring attendance for HR Induction and orientation program.
HR Operations:
- Ensuring proper and complete documentation post selection of candidates.
- Collection of all reqd pre-joining documents.
- Collection of Joining kit/post joining documents from the candidates.
- Ensuring timely dispatch of Joining KITs to HO.
- Leave and Attendance management for new joinees
MIS:
- Required to maintain various HR MIS related to Hiring/Sourcing/Funnel/Employee engagement/attrition etc.
- Publishing HR dashboards and attrition analysis data to business stakeholders.
Query and Grievance Management:
- As HR SPOC, responsible for managing employee related queries and their resolution.
- Ensuring proactive employee communication on process and policies.
- Handling of employee grievances and taking proactive steps to ensure local level resolution of grievances.
- Track employee escalations and take proactive steps to control escalations.
Exit Management:
- Keeping track of all exits happening within the zone
- Conducting exit interviews of Front line sales employees and doing attrition analysis.
- Timely inputs to HR Ops team for Stop salary and processing of F&F Settlement.
Staffing:
- Managing vendor payment and liasioning with HO for the same.
- Manage IJP roll out and closure on system, send regret and congratulatory mails.
Drive sourcing through Employee referrals and Portals
KNOWLEDGE/SKILLS/ABILITIES:
- Good knowledge of latest HR practices
- Ability to handle large scale recruitments
- Should be high on process orientation
- Good in Communication and Relationship Management skills.
- Ability to work in tight deadlines
- Good in Excel/MIS report generation
- Good analytical skills
MINIMUM/SPECIFIC EXPERIENCE/QUALIFICATION:-
- 7-9 Years of experience in Generalist/Business HR role
- PG Qualification in Human Resources
- Should have managed an employee population of 200- 300 people
- Should have managed large scale recruitments
- Should be mobile and willing to travel
- Should have good communication and inter personal skills
Good knowledge of MS-Excel and various HR MIS reports
